Frequently Asked Questions

Everything you need to know about your Toy Machine gear.

How long does shipping take for deck orders?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.

What is your return policy on skateboards?

We accept returns within 30 days of purchase, provided the board is in its original shrink wrap and has not been gripped or skated. Custom-assembled completes are non-refundable.

Do Toy Machine decks come with a warranty?

Our decks are warrantied against manufacturer defects such as de-lamination. Please note that standard wear and tear, including breakage due to impact or 'focusing' the board, is not covered.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Do you ship internationally?

Yes, we ship our products worldwide. Please note that international customers are responsible for any customs duties or import taxes imposed by their local government.