Returns & Exchanges

At Toy Machine, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy for all unused skateboards, apparel, and accessories. Please ensure items are in their original packaging with all tags attached to qualify for a full refund.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Print Shipping Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items.

3

Drop Off Package

Deliver your package to any authorized carrier location or schedule a pickup to send your gear back to our warehouse.

4

Receive Refund

After our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing